Working for Genesis Securities means working at a leading firm in the exciting online brokerage industry and joining a dedicated group of talented professionals.
At Genesis, nothing is more important than developing the skills and growing the careers of our associates.
The speed of our expanding business means that we are constantly opening new positions in departments throughout the company, while our smaller size and horizontal management structure afford our associates unprecedented opportunities to work in cross-functional teams, to expand the scope of their work, to develop diverse skills, and to experience multiple facets of the brokerage business.
Genesis’s commitment to career development means we search internally first and create different career paths so that as Genesis grows, so will our associates.
Director, Marketing
The position of Director, Marketing presents the challenge of transforming a relatively obscure yet promising product into a national brand.Duties and Responsibilities:
- Manage and direct the Genesis Marketing Department including all marketing initiatives, activities, and staff.
- Establish strategic marketing plans to achieve corporate objectives.
- Develop and manage marketing budget .
- Optimize marketing results and ensure adherence to plan and budget.
- Evaluate market research and adjust marketing strategy to meet changing conditions.
- Oversee the preparation of marketing reports and present them to executive management.
- Oversee the monitoring of competitor products and marketing activities and adjust strategies to meet competitive challenges.
- Analyze customer database and marketing metrics to identify opportunities and optimize marketing efforts.
- Conduct research studies to identify new services and products and acquire customer feedback.
- Coordinate marketing activity with technology, operations, and customer service departments.
- Oversee advertising and promotional activities through print, online, electronic media, direct mail, television and radio.
- Direct the design of advertising material, promotional material, and product websites.
- Develop and maintain the Genesis and SogoTrade brand identity.
- Establish and maintain corporate image throughout all product lines, promotional materials, and events.
- Represent the firm to the public, the press, and the business community.
- Determine agencies and suppliers of record, and negotiate contract terms and conditions for major marketing services.
- Ensure all marketing efforts comply with FINRA regulations.
- Build, train, develop, and evaluate marketing team.
- Bachelor Degree in Marketing. Master Degree preferred.
- 5 plus years of marketing experience in the brokerage industry preferred.
- Must have supervisory experience.
- Excellent communication skills, both orally and written.
- Excellent time management, planning and organization skills.
- Ability to multi-task in a fast paced environment and act with a sense of urgency.
- Superior problem solving skills - must be resourceful and creative with solutions.
- Solid PC skills including knowledge of MS Office (Word, Excel, PowerPoint).
Account Representative- Mandarin/Cantonese
The Account Representative will assist customers with our new Chinese website.
Duties and Responsibilities:
- Attend to all aspects of customer service, account maintenance, the handling of customer complaints and problems, and the opening of new accounts in a professional and courteous manner.
- Answer telephone and email inquiries regarding trading and technical issues.
- Educate customer in using our trading platform.
- Processing and filing account paperwork efficiently.
- Send out account paperwork to clients.
- Navigate back-office system to service customer accounts and inquiries.
- Bachelor Degree or equivalent experience preferred.
- Fluent in spoken and written Chinese (Mandarin or Cantonese please specify) and English.
- Good customer service and communication skills.
- Good organization, research, and problem solving skills.
- Good computer and internet skills.
- Good team working skills.
- Hard working, resilient, resourceful, and self motivated.
- Email Human Resources
- Visit the SogoTrade Homepage
- Visit the Genesis Securities Homepage
Regulatory Membership
